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Vos questions

The FGDR answers your questions about the guarantees and the compensation procedure.


If you would like to send us new questions, click here [8].

Or directly check the FAQ
STEP 1: INITIATION OF THE COMPENSATION PROCEDURE The procedure is initiated by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) as soon... Read more [10]
The FGDR currently has reserves of slightly more than €3 billion in equity that will be increased to approximately €5 billion by the end of 202... Read more [12]
The protection provided for your accounts by the Deposit Guarantee Scheme in the event of your bank's failure has existed since the FGDR's creation in 1999. Read more [14]
The FGDR's investor compensation scheme becomes effective when the ACPR determines that the service provider is no longer able to return to its custom... Read more [16]
You have temporary extraordinary deposits, i.e. amounts that were received less than three months prior to the failure and come from: 1.   the sale ... Read more [18]
The FGDR, created by the law of 25 June 1999 to serve the public interest, protects customers in the event that their bank or financial institution fails. By protecting customers, it helps to maintain confidence in and ensure the stability of the banking system.... Read more [20]
As a general rule, any credit institution or investment firm that receives authorisation from the Autorité de Contrôle Prudentiel et de Résolution... Read more [22]
As a general rule, the deposit guarantee applies to all institutions that are members of the FGDR, including those operating as on-line banks. Banks i... Read more [24]
1/You do not need to take any action that involves your bank or the FGDR. On the "deposit availability date", the institution is declared as having failed and customers lose access to their accounts and use of their payment instrument (cheque books, cards). Compensation by... Read more [26]
Banks are now required to send their customers this sheet each year to inform them about the protection provided for their savings and other bank acco... Read more [28]
1/ If a foreign bank, regardless of its country of origin, operates in France in the form of a subsidiary, i.e. a company legally separate from its s... Read more [30]
1°) As a general rule the deposit guarantee scheme covers all amounts deposited in accounts at a bank regardless of the currency in which the accoun... Read more [32]
In France and throughout the European Union, the amount of the compensation under the deposit guarantee scheme is capped at €100,000 per customer, ... Read more [34]
In France, the compensation amount offered by the investor compensation scheme may be as much as €70,000 x 2 per customer, per investment services provider.   Normally, financial securities held by a bank or another service provider on behalf of their customers... Read more [36]
1°) A joint account is divided equally among its co-holders prior to calculation of the compensation accruing to each of them, unless otherwise spe... Read more [38]
There are two types of savings accounts:   1) Livret type ‘A’ savings accounts (Livret Bleu savings accounts in the Crédit Mutuel network), Livr... Read more [40]
As for any company a bank fails when it defaults on its payments. In other words, a bank failure occurs when the bank is no longer able to pay its debts by the due date or repay its creditors. at which time the bank must be closed and liquidated.   When depositors... Read more [42]