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Vos questions

The FGDR answers your questions about the guarantees and the compensation procedure.


If you would like to send us new questions, click here [8].

Or directly check the FAQ
As for any company a bank fails when it defaults on its payments. In other words, a bank failure occurs when the bank is no longer able to pay its d... Read more [10]
STEP 1: INITIATION OF THE COMPENSATION PROCEDURE The procedure is initiated by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) as soon... Read more [12]
In France and throughout the European Union, the amount of the compensation under the deposit guarantee scheme is capped at €100,000 per customer, per institution.   Products covered by the deposit guarantee scheme The guarantee covers all deposits... Read more [14]
The protection provided for your accounts by the Deposit Guarantee Scheme in the event of your bank's failure has existed since the FGDR's creation i... Read more [16]
The FGDR's investor compensation scheme becomes effective when the ACPR determines that the service provider is no longer able to return to its custom... Read more [18]
In France, the compensation amount offered by the investor compensation scheme may be as much as €70,000 x 2 per customer, per investment services provider.   Normally, financial securities held by a bank or another service provider on behalf of their customers... Read more [20]
There are two types of savings accounts:   1) Livret type ‘A’ savings accounts (Livret Bleu savings accounts in the Crédit Mutuel network), Livr... Read more [22]
As a general rule, any credit institution or investment firm that receives authorisation from the Autorité de Contrôle Prudentiel et de Résolution... Read more [24]
The FGDR currently has reserves of slightly more than €3 billion in equity that will be increased to approximately €5 billion by the end of 2023. The FGDR is able to deploy these resources at any time to respond to a bank failure. In addition, the FGDR can ask... Read more [26]
1/You do not need to take any action that involves your bank or the FGDR. On the "deposit availability date", the institution is declared as having fa... Read more [28]
Banks are now required to send their customers this sheet each year to inform them about the protection provided for their savings and other bank acco... Read more [30]
1/ If a foreign bank, regardless of its country of origin, operates in France in the form of a subsidiary, i.e. a company legally separate from its s... Read more [32]
1°) As a general rule the deposit guarantee scheme covers all amounts deposited in accounts at a bank regardless of the currency in which the accoun... Read more [34]
You have temporary extraordinary deposits, i.e. amounts that were received less than three months prior to the failure and come from: 1.   the sale of residential property belonging to you; 2.   a lump-sum payment of compensation for harm sustained by you; 3... Read more [36]
The FGDR, created by the law of 25 June 1999 to serve the public interest, protects customers in the event that their bank or financial institution f... Read more [38]
1°) A joint account is divided equally among its co-holders prior to calculation of the compensation accruing to each of them, unless otherwise spe... Read more [40]
As a general rule, the deposit guarantee applies to all institutions that are members of the FGDR, including those operating as on-line banks. Banks increasingly offer remote banking services.   Contact your bank to find out whether the on-line services offered to... Read more [42]