-A +A

Vos questions

The FGDR answers your questions about the guarantees and the compensation procedure.


If you would like to send us new questions, click here.

Or directly check the FAQ
In France, the compensation amount offered by the investor compensation scheme may be as much as €70,000 x 2 per customer, per investment services ... Read more
The FGDR, created by the law of 25 June 1999 to serve the public interest, protects customers in the event that their bank or financial institution f... Read more
STEP 1: INITIATION OF THE COMPENSATION PROCEDURE The procedure is initiated by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) as soon as it determines that the bank in question is no longer able to return its customers' holdings. The ACPR then contacts the... Read more
The FGDR currently has reserves of slightly more than €3 billion in equity that will be increased to approximately €5 billion by the end of 202... Read more
1/You do not need to take any action that involves your bank or the FGDR. On the "deposit availability date", the institution is declared as having fa... Read more
1/ If a foreign bank, regardless of its country of origin, operates in France in the form of a subsidiary, i.e. a company legally separate from its shareholder, the subsidiary operates in France as a French bank and is covered by the FGDR.   2°) If the foreign bank... Read more
The protection provided for your accounts by the Deposit Guarantee Scheme in the event of your bank's failure has existed since the FGDR's creation i... Read more
The FGDR's investor compensation scheme becomes effective when the ACPR determines that the service provider is no longer able to return to its custom... Read more
1°) A joint account is divided equally among its co-holders prior to calculation of the compensation accruing to each of them, unless otherwise specified in the agreement. Each co-holder combines his/her share with his/her other deposit accounts and is eligible for a... Read more
There are two types of savings accounts:   1) Livret type ‘A’ savings accounts (Livret Bleu savings accounts in the Crédit Mutuel network), Livr... Read more
As a general rule, any credit institution or investment firm that receives authorisation from the Autorité de Contrôle Prudentiel et de Résolution... Read more
As a general rule, the deposit guarantee applies to all institutions that are members of the FGDR, including those operating as on-line banks. Banks i... Read more
As for any company a bank fails when it defaults on its payments. In other words, a bank failure occurs when the bank is no longer able to pay its d... Read more
Banks are now required to send their customers this sheet each year to inform them about the protection provided for their savings and other bank accounts covered by the Deposit Guarantee Scheme, i.e. about the guarantee that applies to their current accounts, passbook accounts, savings plans,... Read more
1°) As a general rule the deposit guarantee scheme covers all amounts deposited in accounts at a bank regardless of the currency in which the accoun... Read more
In France and throughout the European Union, the amount of the compensation under the deposit guarantee scheme is capped at €100,000 per customer, ... Read more
You have temporary extraordinary deposits, i.e. amounts that were received less than three months prior to the failure and come from: 1.   the sale of residential property belonging to you; 2.   a lump-sum payment of compensation for harm sustained by you; 3... Read more